GENERAL TERMS AND CONDITIONS

 


VisaCubaOnLine.com is a site belonging to Star Winner SRL Tour Operator. With address at Maipú 528 Floor 8 Office 2, Rosario, Santa Fe, Argentina. With file number 12,955 of the National Ministry of Tourism and Sports.

Company founded in 2005.

The information requirements requested by our site and provided by the client, are recorded as personal information in the secure database of this website: name, birthplace, date of birth, passport number, expiration date, email address, postal address, connection record, information about the IP connection, cookies and payment records.

The applicant must truthfully and accurately provide the information required in the online form application. If this does not happen, the company reserves the right to remove unnecessary or erroneous information.


SERVICE CONTENT


The applicant agrees with the conditions established here. Keep in mind that these conditions can be modified, altered or changed at any time for technical, security or other issues beyond our service.


OUR SERVICES


The aim of VisaCubaOnLine.com is to allow travelers from all over the world to legally access Cuba. We process before the pertinent authorities the travel permits for tourists, also called "tourist card" or tourist VISA. You can process the visa from any point of the globe in 3 simple steps.

Our responsibility is limited to the reception, management and support in processing the visa. It does not reach decisions of government authorities to the final result of your request.

As soon as you send us your application and it is accepted, you will receive an email in which we will notify you the acceptance. Given the characteristics of the order, it will be carried out as soon as possible. The request, processing and obtaining of a visa is a personalized service for each client. Always maintaining the reserve and privacy of all the data entered. From this precise moment the contract between you and us is formalized, being a legal, valid and binding business.

Our service consists of processing travel documents and online visas, being used to request and obtain the Cuban visa for citizens of all countries that qualify, according to the Cuban authorities, to obtain the visa for tourist purposes. We strongly recommend checking that all the data entered in the online forms are as they appear in the original documents.

The authorities may request additional documentation if necessary, which we in turn will request from you. This documentation may depend on several factors outside our company and that in our work as managers we will ask you as a client. You agree to submit additional documentation in order to fulfill your visa. If not provided, the application could expire, due to omission of your obligations as a client, canceling the application and reimbursing the consular costs, as well as the shipping costs, but not the management fees.

Obtaining a tourist visa to enter Cuba through VisaCubaOnLine.com is a simple, fast and friendly procedure. If the documentation is in order, its granting is almost immediate. Proceeding to issue the card or cards, in the case of one or more tourists. Later they will be sent to the destination indicated by the client in the form.


USE OF VisaCubaOnLine.com


VisaCubaOnLine.com website as well as any of its related services is only applicable to personal use and with precise objectives. Our company is a private company and does not have any type of affiliation with the Government of Cuba. Users of this website must respect its intellectual property and will not reuse, publish, change or download any component for any other use.


COSTS


The cost of the visa is made up of the fees charged by the competent official authority, who issues the tourist cards, courier services if necessary, plus the fees for our management and advice and shipping costs. The latter will vary according to the destination to be sent and the type of logistics service chosen by the user, if there is more than one option. Our company´s fees are non-refundable.

The cost for the management and advice service is from 8 to 30 US dollars, which will be charged included in the final price when accepting your request.

In case your visa is rejected by the corresponding government authorities, our company is committed to the full and total refund of the fees paid.

Before submitting the payment, you will have the opportunity to review all the detailed information you have provided on your screen and make pertinent changes if necessary. If you have made a mistake, it is important to correct it before proceeding. Once you have confirmed the details, you will be required to proceed with the payment. You are responsible for all the data entered to be true, truthful and concise.

The tourist card or VISA of Cuba has all the data provided by the user registered: nationality, passport number, surnames and names, date of birth. They must match your passport when entering the Republic of Cuba. Please review in detail all the information provided. By contracting our services, you are accepting this policy of terms and conditions and agreeing to be linked to VisaCubaOnLine.com, a Star Winner SRL Company. Once the visa is accepted and approved and the Tourist card issued, it has no possibility of being canceled. For this reason, none of the amounts paid can be refunded.

We guarantee that all digital transactions are encrypted and protected through state-of-the-art technological elements, handled with precision and in full compliance with the Regulations of the Law.

Visa Cuba Online

 

 

visacubaonline.com
Website belonging to Tour Operador Mayorista StarWinner SRL | File 12.955

 

Maipú 528 8th floor
2000 Rosario | Argentina
 
+ 54-341-447-5873
 
+ 54-9-341-55-99999
 
info@visacubaonline.com

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